DELIVERY AND RETURNS

IMPORTANT NOTICE

 

Returns policy

In the first instance email info@equidry.co.uk

We will provide you with details of how to return your EQUIDRY. All returns and exchanges will be at the buyers cost.

*At no point will EQUIDRY cover any postage fees*

Exchange Policy

We will happily exchange your EQUIDRY if faulty or to switch for a different size. Please email us at info@equidry.co.uk within 14 days of receiving your order.  We will only exchange your EQUIDRY if it is unused and returned in a satisfactory condition within 30 days of receiving your order*.

*At no point will EQUIDRY cover any postage fees*

Free Gifts 

Any free gifts sent out during promotions must also be returned if a full refund is requested. If the free gift is not returned the customer will be charged the full price of the free gift received, plus an administration fee of 10% of the EQUIDRY unit price.

*At no point will EQUIDRY cover any postage fees*