ZIP CARE

HOW TO USE YOUR 2 WAY ZIP
  1. Place both zip sliders at the bottom of the zip
  2. Insert the free zip edge in to the very bottom slider. Make sure it’s completely inserted, sitting firmly in the slider. You should feel a soft click when its in place
  3. Hold the bottom slider then pull up the upper slider to close the zip
  4. You can move the bottom slider up and down as required

HOW TO USE YOUR ZIPS WHEN RIDING
When mounting/dismounting and riding you must fully open your side zips and open the main, front zip half way up from the bottom.
This is to ensure no unnecessary, excess pressure is placed on the zips which can cause teeth to break/rip off.


HOW TO DEAL WITH A JAMMED ZIP
Over time your zip may become stiff due to a build up of dirt on the teeth and inside the zipper.
A pin, a clean brush or even the hoover can be use to remove mud or dust which can cause it to jam.
Your EQUIDRY may benefit from a wash to really clean the zip (please see our washing instructions on how to wash yours).
Never force the slider because you are likely to break it. Once clean we recommend using a bit of silicon spray to really free it up.


HOW TO FIX A BROKEN ZIP
We recommend trying all of the steps above to clean your zip before contacting us. Should an accident happen, we can repair and replace broken zips on your EQUIDRY. 
We will repair or replace broken zips free of charge within 3 months of purchase if the zip jams/breaks because of quality issues.
If a zip has broken because of misuse or failure to follow the instructions above there will be a fee charged.
For all zip repair and zip replacement enquiries please do not hesitate to contact us on faults@equidry.co.uk